DVD Shops 2011-04-03
Please read these policies carefully because they are the terms of sale that govern your purchases at Dvdboxedsets.net.
Cancellation of an order before the order has been dispatched is acceptable. We process all orders as quickly as possible, so we are not able to cancel an order after it is dispatched. Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
We will accept exchanges for a different size or color within 7 days of the original order dispatch date. Please contact us with your Order ID and one of our team members will help you.
Return & Refund
We are committed to your complete satisfaction. Return and Refund will be handled, but you must contact us before sending the items back.
All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached. If returning items for a refund: Shipping and handling charges are non-refundable. We do not cover the shipping cost of returns or exchanges, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.